A trusted Salesforce partner & integrator

Drive efficiency and customer
satisfaction with a catalog-driven BSS

Empower your CSP with a
catalog-driven Digital BSS

Experience the power of Salesforce Communications Cloud, the ultimate solution for B2C, B2B, and wholesale communications service providers (CSPs) transitioning to a catalog-driven digital BSS. A purpose-built platform that offers industry-specific functionality, empowering service providers to quickly adapt to evolving customer expectations. Drive faster time to value and achieve organizational unity, seamlessly integrating marketing, retail channels, customer care, and operations

Solution main benefits &
capabilities

Deliver perfect orders with a catalog-driven order manager

Simplify product management and fulfillment

Support of MACD processes (move, add, change, disconnect)

Automate and digitize the entire contract lifecycle

Simplify B2C subscriber onboarding

Automate large B2B transaction quoting

High-performing ordering APIs

CSP partners can manage customer accounts

Create omnichannel-guided user experiences

Out-of-the-box, customizable, built on the platform

Communications Cloud,
designed exclusively for CSPs

Seamlessly transition to a catalog-driven digital BSS and experience the power of rapid adaptation to changing customer expectations. Unify every aspect of your organization, from marketing to retail channels, customer care to operations, with this platform, tailored specifically for communications service providers (CSPs).

Discover Communications
Cloud support areas

Experience the full potential of Communications Cloud as it unlocks a world of possibilities with its robust and extensive feature set. Designed to revolutionize the communications business, Communications Cloud empowers you to go beyond the ordinary and embrace extraordinary transformation

Enterprise Product Catalog

Unify catalog for seamless product management and order fulfillment.

Industries CPQ

Support MACD processes, multisite quote and order captures, and real-time changes.

Digital Process Automation

Leverage specialized automation capabilities to enhance productivity in communications workflows.

Contact Center for Communications

Deliver exceptional customer service using prebuilt processes and a purpose-built platform.

B2B and B2C Order Management

Drive customer satisfaction by delivering perfect orders through a catalog-driven order management system.

Enterprise Sales Management

Implementing preconfigured models, processes, and templates to automate and optimize large B2B transaction quoting.

Readiness IT clients and our successful projects

We have successfully supported numerous clients in their digital transformation journeys with Salesforce Communications Cloud. Our skilled team excels in system integration, automating business processes, optimizing workflows, and delivering cutting-edge solutions for B2C, B2B, and wholesale. By enhancing customer experiences and improving operational efficiency, we empower our clients to achieve sustainable growth and stay ahead of the competition.

Certified Salesforce
professionals

Our team of certified experts specializes in Salesforce Communications Cloud. With vast experience in successful projects for multiple clients, our team brings deep knowledge of the Salesforce ecosystem to every digital project. Our customer-centric approach allows us to design, customize, and optimize this Salesforce solution according to each client’s unique requirements. Trust us as your partner and benefit from our expertise, commitment to excellence, and proven track record of delivering exceptional results.

Salesforce team certifications

Associate
Administrator