FastFiber’s Transition to Kloudville

CLIENT

FastFiber is a leading telecommunications company in Portugal, specializing in high-speed fiber optic internet and advanced connectivity solutions.

The company is dedicated to connecting individuals and businesses seamlessly in the modern digital world.

CHALLENGE

Expand its national coverage aiming to make Portugal the first European country with full optical fiber coverage;
Provide lightning-fast internet speeds and reliable services and transform Portugal’s digital landscape;
Transition to a new platform aligned with its future business objectives;
Increase revenue growth and support future products and services, while simultaneously reduce operational costs and lowering the Total Cost of Ownership (TCO) for hardware and operations.

SOLUTION

Readiness IT provided critical support to FastFiber in identifying the best solutions for its challenges. The Kloudville Telecom 360 solution was selected as the most suitable choice, with Readiness IT being an official partner and integrator of Kloudville solutions, leading the delivery of Kloudville Telecom 360.

Capability to support GPON and Dark Fiber services and regulated offers for duct and post usage.

FastFiber’s product catalogue is being effectively modelled on Kloudville Telecom 360, specifically using the Product & Service Catalogue module.

Significant enhancements to customer interactions and customer experience through the implementation of the Customer Relationship Management (CRM) module for support. Other modules, such as Simplified, Billing, Order Capture, and Configuration for quotes, are also addressed, enabling custom pricing for different clients.

RESULTS

This represents the first use case of replacing Ericsson EOC with Kloudville Telecom 360
Technological transition without any disruption in FastFiber services
Eliminated the need for future complex and costly migrations

The future operations of FastFiber are becoming simpler, more agile, and faster in terms of time-to-market
These advancements are expected to bring about greater efficiency and providing immense benefits for FastFiber’s operations and business automations.

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